The Hallmarks of Our Columbus Flower Shop
Voted Best Florist In Columbus! For the last seven out of eight years, we have been proud to be recognized as a Consumers’ Choice Winner for high quality and value pricing. The combination of value and quality have been the hallmarks of our Columbus flower shop since we started in 1990 and now it continues as the philosophy of all our Columbus florist locations. What Quality Means to Us Quality means freshness and long-lasting flowers that are consistently that way each and every time someone purchases and/or receives flowers from us. For us to deliver consistent quality, we carefully choose all of our flower farm partners to ensure that they will deliver the best flowers to us. Their products represent our brand, so they must be the very best. We also offer hand arranged, hand delivered flowers rather than opting for the boxed method of flower service. Quality also is part of the service experience in terms of how we interact and serve our customers. It has to be something that makes our customers feel good in terms of the convenience, level of helpfulness, and ability to meet delivery times. To maintain these quality elements to the service experience, we have added and upgraded our flower shop’s technology, including a more powerful and easier online shopping experience. We have also invested in ongoing training for our staff at each of our Columbus flower shop locations to focus on high-touch personal service. How We Define Value To us, value is defined as providing a great product at a reasonable price. While there are florists that are cheaper than us, including grocery stores or the online discount florists, they do not necessarily provide value. While the price is low, so is the product quality. If it costs [...]