Administrative Professionals are instrumental to the smooth operation of any company. They act as gate keepers for the multitude of marketing and advertising pitches that clog up phone lines and emails. They also are the biggest ambassadors for your company by taking great care of the customers.
Customers often need quick answers and help resolving problems. Typically the easiest phone call to make is to an Administrative Assistant. These professionals take customer inquires seriously and make the customer feel important. Retention of satisfied customers should be a primary goal of any successful company.
On this Administrative Professionals day April 21, surprise them with a gorgeous and thoughtful flower arrangement from Flowerama Columbus. We also have lush green office plants and tasty Chery’s Cookies. What a nice surprise and the warm gesture of a Flowerama Columbus gift will let them know that their contributions do not go unnoticed.
Then after you have showered them with wonderful products from Flowerama Columbus remember a few other things you might do:
A Warm Thank You – This can go along way. Make it a public thank you and share comments you have received from happy customers and co workers. Make sure they understand what a large contributor to the overall success of the company they are. Their job goes way beyond answering phone calls and setting up meetings.
Down Time – Most Administrative Professionals multi task through out the day. The pace of their work to try and keep up with the work load is often mind boggling. No one can keep up a fast face indefinitely with out time to recharge and unwind. Smart managers recognize this and make it a mission to provide and encourage employees to take some time for away. Even if it is allowing for an early departure from work to go spend time at a Childs school event or birthday. These moments mean a lot and will make for a more productive work force.
Provide opportunities — No one wants to be stuck in a dead end job and think they will never advance. Great companies find ways to motivate employees to shoot for the stars and promotions. Learning creates depth within the company also. Employees learning new things can lead to new ideas and creative ways of doing things. Often change is good when it increases productivity and ultimately company bottom line profit.
Accreditations — Smart companies find ways for employees to attend furthering education classes outside of the company or they bring trainers into the company. Administrative Professionals that are encouraged to learn new technologies and ways to become accredited in their industry makes your company stronger.
Charming Roses and Lilies
About Flowerama Columbus
Our company is very proud of our family owned heritage. We are a multi generational family of flower shop owners and we have a true love and passion for what we do. We opened our first location at the corner of Brice and Main Street in Reynoldsburg, Ohio on June 23, 1990. For the first five years of operation we were the highest volume Flowerama store in the country.
On January 27, 1995 we opened our second location at the corner of Broad Street and Hamilton Road in Whitehall. We nearly doubled our sales and tripled our work load.
Only a year and a half after opening our second location, we opened our third location, at the corner of Westerville Road and Schrock Road in Westerville. It was an immediate success and is still one of the top performing stores in the country
In 2002, we launched our website. The first photos were taken outside the Westerville shop. While we were proud of them at the time, we look back and laugh at our early efforts. We still take our own photos, but now they are taken in a home studio. We realize there is room for improvement in our photography skills; however, we are no longer embarrassed to put them on the website.
In 2005, we made a major investment in our computer system. This streamlined our order taking ability. With this new technology, we can access orders taken from any of our four locations. To optimize delivery, orders are directed to the nearest location. We can even send an automatic e-mail confirmation of your completed delivery if you request.
December 16, 2005 the store located at Karl Road and Morse Road opened. With a state of the art walk in and reach in cooler this store continues to be a customer favorite. Located at one of the busiest intersections in Columbus sales continue to grow.
In 2006, we acquired our vanity telephone number 614 BLOOMIN. The telephone number rings into our Reynoldsburg location where your order is processed. We hope this number will be easy to remember and convenient to use.
In 2006, one of the most respected names in the floral industry, Virgil Alwood Florist, chose to merge their customer data base with ours.
In 2008, we introduced the “Non-spill travel box”. We custom designed our non-spill travel box so that the average person, under normal driving conditions, can get their flowers home in one piece. Our box is twice the size of a normal delivery box and stands tall enough to protect the flowers from banging against your car seat during transportation. You can’t get this box anywhere else in Columbus, and it is free with most flower deliveries.
In 2010, we introduced “In driveway delivery confirmation. “Once your delivery arrives at its location our drivers do the unthinkable; they actually call you. We call it “In driveway delivery confirmation”, and we are the only florist in Columbus that provides this service. That’s right our drivers will call you from the driveway to let you know that your gift has arrived safely to its destination.
Spring of 2013 Cheryl’s Cookies and Flowerama Columbus teamed up to offer Cheryl’s cookie delivery anywhere in Columbus Ohio. Available for sale and consumption at the Reynoldsburg, Westerville, and Columbus Flowerama locations with the Whitehall Flowerama location coming soon. The perfect marriage of two great companies; our customers now have a choice between the freshest flowers or the freshest cookies and they can all be delivered the same day throughout Columbus.
In 2014 we rolled out Botanica weddings and events and have quickly become one of the leading wedding florists in Columbus.
Today we have four convenient locations and we offer same day delivery of fresh flowers and roses across town and throughout the United States!